Digital Service Delivery Policy

How software, subscriptions, websites, and digital services are activated and delivered.

Last updated: 23 July 2026

1. Nature of Services

Sajaya Advanced provides software, subscriptions, websites, and digital services. No physical shipping applies to the products displayed on this website.

2. Delivery Method

  • Activation details or access links are sent to the registered email address or phone number.
  • Custom projects are delivered in stages under the approved quotation or agreement.
  • The activation or implementation timeline is shown before payment or approval.

3. Activation Requirements

Activation may require verification of customer or business details, information required to set up the account, and acceptance of product-specific terms.

4. Delay or Delivery Issue

If a delay is expected, the customer will be informed through the registered contact details, together with the reason, expected timing, and available resolution options.

5. Post-Delivery Support

Support is available through info@sajaya.com.sa and +966 50 881 1529. Requests and complaints are logged and followed up until resolution.

6. Customer Responsibility

The customer is responsible for accurate contact details, protecting access credentials, and reporting missing activation or suspected unauthorized use.

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